CHOOSE YOUR OWN ADVENTURE

CUSTOMER SERVICE

DELIVERY

Product manufacturing time:
Essential accessories for your surf sessions, our surf wax boxes are made-on-demand, and shipped to you.

Shipment  :
We deliver outside France, and depending on your country price may vary.
Price depend on your location and is calculated before paying for your order.
Delivery to your home will take place within 5 working days, depending on the destination. The order shall be delivered to the address indicated on the order slip and it must be signed upon delivery.

PAIEMENT

You have different ways of payment:
– By credit card : Carte Bleue, Visa et Mastercard… Always charged in Euros.
– By Paypal

SAV

My wax box does not meet my expactations:
You don’t like your wax box, and want a refund ? You have a legal timeframe of 14 days within which you must notify us of your intention to return an item, the reson for its return and return the item ici.

I would like to change my wax box’s color
Send us back your wax (at your cost).
Use our contact form to inform us about your wish to have a different wax box color. Kindly note that each box is unique, wood color, aspect, facets and grain differ from product to product.
Each colored line is hand-painted in our workshop in France with great care.

SERVICE CLIENT

A phone line is being installed and will be on very soon.
We’ll then be able to assist you regarding your order, our products, where to find us.

In the meantime, thanks for using our contact form.

Thank you very much for your understanding.

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